Are you a current Motability Scheme customer?*



Which events are you interested in attending and would like to receive more information about?*


Let us know what you’re interested in, select from the list below.*








This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Speaker Sessions line-up

With sessions happening across both days - head to the Speaker Sessions stage to hear from the experts. You can find the full line-up below.

* This line-up may be subject to change.

Friday 20 May

Welcome to The Big Event – Day 1

9:30am to 10:00am
  • Helen Dolphin
    Helen Dolphin
    Our host, and transport and accessibility consultant
  • Andrew Miller
    Chief Executive, Motability Operations

Join our host Helen Dolphin as she kicks-off day one of The Big Event: Streamed Live! Helen will be with you all day to make sure you don’t miss a thing!

Helen will be joined by Andrew Miller, CEO of Motability Operations so we can hear more about his role at Motability Operations and what he’s most excited about seeing at The Big Event.

The Motability Scheme and new digital support

10:00am to 10:30am
  • Lucie Horsham
    Customer Experience Manager, Motability Operations
  • Georgia Pittson
    Digital Specialist, Motability Operations

In this session, Lucie Horsham and Georgia Pittson will introduce the Motability Scheme, including who’s eligible to join and what is covered in the Scheme’s all-inclusive leasing package. They will also showcase the all-new Motability Scheme online account, designed to save you time and give you greater freedom and flexibility in managing your lease!

Your Motability Scheme online account

10:30am to 11:00am
  • Lucie Horsham
    Customer Experience Manager, Motability Operations
  • Georgia Pittson
    Digital Specialist, Motability Operations
  • Helen Dolphin
    Helen Dolphin
    Our host, and transport and accessibility consultant

Join Helen as she chats to Lucie and Georgia from Motability Operations about the all-new Motability Scheme online account, including her own experience of creating an account and the flexibility it’s given her. Helen will also put your questions to Georgia and Lucie – so tune in to discover what the online account can do for you!

All things cars

11:00am to 11:30am
  • James Horne
    Dealer Partner Relationship Manager, Motability Operations

This is a session not to be missed! James Horne, who has worked with our network of 4,500 dealer partners for the last 10 years, will talk to you about everything cars and dealers. James will discuss the current vehicle supply issue faced by the global car market and talk about new car technologies that are transforming our driving experiences. James will also share what to consider when visiting a dealership.

Let’s talk cars

11:30am to 12:00pm
  • James Horne
    Dealer Partner Relationship Manager, Motability Operations
  • Helen Dolphin
    Helen Dolphin
    Our host, and transport and accessibility consultant

Join Helen as she chats to James about all things cars! You will also have a chance to ask James some of your own questions in this session.

There will also be some exclusive film footage of the cars on display at The Big Event.

Graeme Hall – The Dog Father

1:00pm to 1:45pm
  • graeme hall
    Graeme Hall
    The Dog Father, Channel 5’s Dogs Behaving (Very) Badly

He’s helped over 5000 dogs (and one fox!) and graces our screens weekly… Don’t miss Graeme Hall from Channel 5’s Dogs Behaving (Very) Badly at The Big Event!

Described by The Telegraph in 2017 as ‘Britain’s best dog trainer’, Graeme criss-crosses the country helping dog owners with behavioural problems. He’s worked from Aberdeenshire to the Channel Islands with dogs of all kinds. His motto is ‘Any dog, any age, any problem’.

Graeme has helped lots of celebrities with their pets, writes a monthly column in Countryside Magazine and has appeared on BBC Breakfast and ITV’s This Morning. He will be sharing his pooch training tales and will also be answering doggie questions on stage with host Helen Dolphin.

(Please remember that only assistance dogs are allowed at our events)

Everything electric & home charging by Ohme

2:00pm to 2:30pm
  • Hayley Ingram
    Manufacturer Relations Manager, Motability Operations
  • Russ Morgan
    Russ Morgan
    Director of Customer Experience, Ohme

There are many things to consider before moving to an electric vehicle. Join Hayley Ingram from Motability Operations as she shares her knowledge on electric vehicles and things to consider when deciding if an electric vehicle is right for you.

Russ from our new home charging partner Ohme will then showcase the features and benefits of their charging unit – covering everything from installation to customer support!

* home charging units are included at no extra cost for customers leasing their first pure battery electric vehicle

Let’s talk electric cars

2:30pm to 3:00pm
  • Hayley Ingram
    Manufacturer Relations Manager, Motability Operations
  • Helen Dolphin
    Helen Dolphin
    Our host, and transport and accessibility consultant

Join Helen as she chats to Hayley from Motability Operations about all things electric and what to considering when you are thinking about an EV being your next car. Helen will also put your questions to Hayley to answer then and there!

Electric vehicles and accessible charging

3:00pm to 3:30pm
  • Emilia Platoni
    Emilia Platoni
    Partnerships Manager, Motability

We know that one in five people in the UK report a disability, and almost one in ten, almost 10%, of new cars in the UK are bought on behalf of disabled people by Motability. How can ensure that charging for disabled people is accessible now and into the future and what is Motability’s role in that?

A strategic and creative Partnerships Manager, Emilia Platoni works in the Performance and Engagement team at the national disability charity Motability. Its vision is that no disabled person shall be disadvantaged due to poor access to transportation. Emilia started her career Westminster with a background in local government and railway policy.

Saturday 21 May

Welcome to The Big Event – Day 2

9:30am to 9:35am
  • Helen Dolphin
    Helen Dolphin
    Our host, and transport and accessibility consultant

Join our host Helen Dolphin as she kicks-off day two of The Big Event: Streamed Live! Helen will be with you all day to make sure you don’t miss a thing!

EV Info Hub tour at The Big Event

9:35am to 10:00am
  • Helen Dolphin
    Helen Dolphin
    Our host, and transport and accessibility consultant
  • James Horne
    Dealer Partner Relationship Manager, Motability Operations
  • Sam Wickenden
    Sam Wickenden
    Manufacturer Relations Manager, Motability Operations

Take a look at the EV Info Hub at The Big Event. Helen will be joined by James Horne and Sam Wickenden from Motability Operations in some exclusive footage, where Helen herself will have a go at trying to charge an electric car.

Everything electric & home charging by Easee

10:00am to 10:30am
  • Sam Wickenden
    Sam Wickenden
    Manufacturer Relations Manager, Motability Operations
  • Marvin Narcisse
    Marvin Narcisse
    Customer Excellence Specialist, Easee

There are many things to consider before moving to an electric vehicle. Join Sam Wickenden from Motability Operations as he shares his knowledge on electric vehicles and things to consider when deciding if an electric vehicle is right for you.

Our new home charging partner Easee will then showcase the features and benefits of their charging unit – covering everything from installation to customer support!

* home charging units are included at no extra cost for customers leasing their first pure battery electric vehicle

Meet our Scheme Partners – RAC, RSA & Kwik-Fit

10:30am to 11:00am
  • Sian Rowley
    Motability General Manager, RAC
  • Lindsey Morgan
    Customer Service Contact Centre Leader, RSA
  • Luke Penn
    Corporate Account Manager, Kwik-Fit
  • Helen Dolphin
    Helen Dolphin
    Our host, and transport and accessibility consultant

Join Helen as she chats to our Scheme partners about insurance, breakdown cover and tyre replacement, which makes up the Motability Scheme’s all-inclusive leasing package. Helen will ask Sian, Lindsey and Luke about the most commonly asked questions they get and also put your questions to the experts themselves.

Richard Whitehead’s journey to becoming an athletic sensation

11:00am to 11:30am
  • Graham Whitehead
    Richard Whitehead
    Paralympian gold medallist, and President of the Richard Whitehead Foundation

We’re excited to announce a very special speaker: Nissan Diversity and Inclusion ambassador Richard Whitehead MBE, four-time World Champion and double Paralympic gold medallist.

A World Record holder over half and full marathon distances, Richard is also one of the world’s most successful Paralympic sprinters of all time. In addition to his athletic achievements, Richard has also founded the Richard Whitehead Foundation, which is working in collaboration with Nissan to support and develop more opportunities for people with disabilities.

Richard will be sharing some of his remarkable experience in this session and will also be answering questions on stage.

Powered wheelchair and scooter demonstration

11:30am to 12:00pm
  • Jim Wood
    Jim Wood
    PWS Account Manager, Motability Operations
  • Kevin Parton
    PWS Specialist, Quantum
  • Martyn Simpson
    PWS Specialist, Pride Mobility

Join Jim Wood from Motability Operations, Kevin Parton from Quantum and Martyn Simpson from Pride Mobility, as they demonstrate discuss different sized mobility scooters and powered wheelchairs.

Improve your driving experience with adaptations

1:00pm to 1:30pm
  • Dale Groves
    WAV and Adaptations Account Manager, Motability Operations

Currently around 10% of customers benefit from adaptations to help make driving or travelling easier or more comfortable. But could adaptations transform the driving experience for many more people?

Join Dale Grove, who has worked at Motability Operations for 3 years having previously spent 8 years at RAC. With his many years of experience working within the automotive industry, he has great insight into the real day-to-day experiences of Scheme customers with their adaptations.

Let’s talk adaptations

1:30pm to 2:00pm
  • Dale Groves
    WAV and Adaptations Account Manager, Motability Operations
  • Helen Dolphin
    Helen Dolphin
    Our host, and transport and accessibility consultant

Join Helen as she chats to Dale about all things adaptations and asks him your questions. Dale will also be demonstration several popular diving adaptations live on screen and help explain what’s available to support your driving needs.

Travelling in your wheelchair: A guide to Wheelchair Accessible Vehicles

2:00pm to 2:30pm
  • Graham Lloyd
    WAV and Adaptations Account Manager, Motability Operations

This session will give an overview of what a WAV is, including electric WAVs, and discuss different solutions available for travelling in your wheelchair.  If you’re considering a WAV for the first time, this talk will help you make the right choice for your needs. There’ll be advice on where to get started, things to consider, the importance of research and how to get the most out of your home demonstrations. 

Graham Lloyd has worked at Motability Operations for 3 years, having previously spent 19 years working in the industry with both WAV and adaptation suppliers, as well as Motability Scheme customers.  He has built up extensive knowledge of adaptation and WAV solutions, ensuring our specialised mobility products best meet customer needs.

Let’s talk WAVs

2:30pm to 3:00pm
  • Graham Lloyd
    WAV and Adaptations Account Manager, Motability Operations
  • Helen Dolphin
    Helen Dolphin
    Our host, and transport and accessibility consultant

Join Helen as talks everything WAVs with Graham and puts your questions to him.

Graham will also share some exclusive pre-recorded footage and discuss features of some of the WAVs on display The Big Event, including an e-WAV!

Discover new places and spaces with Euan’s Guide

3:00pm to 3:30pm
  • Antonia Lee-Bapty
    Managing Director, Euan’s Guide

Euan’s Guide is the disabled access charity best known for the disabled access review website EuansGuide.com. Antonia Lee-Bapty, Managing Director at Euan’s Guide will speak about how to find new, exciting and accessible places and spaces to visit and the importance of sharing disabled access information and how just one review can make someone feel confident to visit somewhere new. She will share key findings and trends from the 2021 Euan’s Guide Access Survey supported by Motability Operations and how you can take part in this year’s survey, launching in the autumn

Scroll to Top